“ Drew and the finance staff were super friendly and transparent with my trade in. Not too pushy and got what I wanted. You won’t get an experience like this with any other dealership in Austin ”

“ Great service every time I take my truck in for maintenence. Lance Culpepper was extremely helpful in getting me in and out in a timely fashion. ”

“ Always great service and prompt!!! I value Lance, my representative ever since buying my Rav4 in 2016! ”

“ Purchasing MY NEW car from here was an AMAZING experience!! PLS go see Jonathan Madrid.. GREATEST personable salesman I have ever had the pleasure of meeting!! THANK YOU so much for making my dreams come true!! Would recommend YOU to anyone!!! ”

“ This review is specifically for Travis Smith and Lorenzo, who both helped us so much in buying my first new car. I came to this dealership after feeling pretty disrespected at another Toyota dealership in town. You can tell this entire dealerships works hard for the CUSTOMER, and not the sale. Travis knows the inventory incredibly well, and I felt like I got an incredibly fair deal on a new 2020 Rav4. He was clearly excited about the product too, and easily answered any questions I had. The car...View More ”

“ Service post purchase was poor. Still trying to get them to follow through with a repair that was promised at time of purchase. I Regret buying there. ”

“ Awesome customer service! ”

“ 👍 ”

“ I have two vehicles that I bought from Charles Maund. 2004 Toyota Corolla 2017 Toyota Highlander I have had exceptional service when needed on both vehicles I will always buy my Toyota from Charles Maund the next time I need one. The employees have been ”

“ Everyone was knowledgeable, courteous, informative, and professional. ”

“ Great place & Shannon was the best! We talked with car pro Shannon Brady before we came in. He had the cars on hand & ready for us to look at. He is a UT alumni, so the conversation was good & at time funny. The experience with Shannon is a 5 star. The only reason it got a 4 star is because of the finance guy. He said we would be getting a cheaper deal with the 4.9 apr. We came home & did numbers ourselves after we already signed. The vehicle would have been cheaper with the lower rate. So, he...View More ”

“ Very satisfied with my car scheduled maintenance, everything is perfect. Staffs are very kind and my car looks like new again. Booking is so easy and done in a minute. ”

“ Great service ask for Jenny & Travis! Worked with me the whole way through! ”

“ Reasonably priced, great service ”

“ Blake was incredibly helpful and made feel that he cares for the customers. He did an exceptionally job and he is a genuine person. He is awesome! ”

“ Great experience buying a new car. David Hardy was very helpful and answered all my questions. He has a wonderful demeanor. Jill in finance was also very patient and accommodating. And not to mention the ladies at the front desk! ”

“ The process was quick. I was able to come from Houston and pick up the vehicle, drive it around and paper work was done. Great. ”

“ Mr. Lucky took care of me. Routine 15k Toyota service, so there's not much to say. Ask about the top secret quiet waiting room. ”

“ I did have an Amazing time and the best deal in Charlesmaund Toyota North Austin location. Simon and Genesis were super nice and find me exactly what I was looking for I highly Recommend it to shop for your car in this place Ask for Simon he really will help you up he is not just a sales guy he is a Good Good human being.Thumps up!!!! ”

“ Jill was great to work with ”

“ Ended up doing business elsewhere, but it had nothing to do with the quality of service and the exceptional offer from Charles Maund Toyota. Ask for Chad— ”

“ When and if you ever go to this place and meet these guys. Robert* Michael,* Brent don't be playing talking about just looking around your next vehicle just been found.these guys go to bat for you. ”

“ (Translated by Google) If you have the opportunity to go through this dealer, I highly recommend Jenny Brown. Excellent and professional. It gives you all the information you need and answers all questions very patiently. I recommend it 100% (Original) Si tienes la oportunidad de pasar por este dealer, les recomiendo mucho a Jenny Brown. Excelente y profecional. Te brinda toda la información que necesitas y responde a todas las preguntas muy pacientemente. La recomiendo 100% ”

“ The best experience so far - Jessica and Ruben are the best on what they do as sales representative and manager respectively. Higly recommended. (They had tasty donuts for the clients also) ”

“ I had a good experience here for a dealership. Danielle worked with us and she was very nice. So far so good with the quality of my vehicle. Also worked with the manager Sergio who was easy to work with. They didn’t negotiate much at all unfortunately none the less pleasant experience. ”

“ With people like Lucky and Saul, they will always have top-notch customer service there ”

“ We very much appreciate the experience of buying a car @ Charles Maund Toyota, thank you Russell! ”

“ I came in pretty late with my mom honestly just to browse and see if anything caught my interest. I’d been doing a little research on a Nightshade Camry SE, but wasn’t completely sold on it. That soon changed once I saw the car which the guys had pulled out pretty quick and ready for a test drive. From there Q and Kris did a heck of a job on selling the car to me and letting me know why it would be a perfect car for me. They were more than fair and patient with me being a first time car...View More ”

“ Nice Toyota showroom and service center ”