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Customer Reviews


“ If you come here, speak to Reuben first and foremost. Although he's the Used Car Manager, I have complete trust that he will find you a good salesperson to work with. When my husband and I made an appointment, we were placed with JR, and we experienced a very abrasive sales tactic. We initially walked out because there was very little to no respect for communication. JR texted my husband with helpful details, and we found the car was a good deal. Information that should have been shared when we...View More ”

“ Very professional and friendly and fast service ”

“ December is a good month to buy Toyota, so I went back to Charles Maund for a pre-owned RAV4 to replace my old faithful Corolla which was bought new at Charles Maund many many years ago. Alton McGriff is the sales that greeted me and got me the deal on a CPO RAV4, great guy to work with; there are definitely deals here if you do your homework. Now lets hope the new Toyota hold up as well as the old one did. ”

“ I took my car in for a routine service and expected to be taken to work by the shuttle and my car was finished before the shuttle was to leave. That was AWESOME!!!! ”

“ Chad Mastrud really helped me with a great deal yesterday on a 2020 Prius. This is my second Prius and he was able to find me the color and cost that I needed. Thanks, Chad. ”

“ Will Manella was attentive and informative, waiting area is comfortable and maintenance was performed as required and expeditiously. ”

“ Good quality vehicles ”

“ Huge thanks to Mark and his team for helping me out when I needed it the most!! My brand new Toyota RAV4 hybrid was hit TWICE about two months after I bought it. I was so upset obviously because it was brand new but also because I was afraid it would not function the same even after repairs. My insurance recommended Charles Maund Collision and they were able to take my vehicle in right away, even coordinating a rental for me! They took care of all my needs, ensuring I would have transportation...View More ”

“ This car dealer shop is big but purchase and select process is very quick and comfortable and kindness and many kind of cars and lots of car. ”

“ Charles Maund Service department is awesome one of the only reasons I believe this is because of Kevin Coyne you need to hire more awesome, charismatic, and intelligent service department employees like Kevin ”

“ I always have a good experience going to Charles Maund Toyota. Their staff is stable and remember you when you return. Thanks for being available to provide great service. ”

“ I was quickly contacted by Jessica after submitting a TrueCar request and she even texted throughout the next day as she was getting her hair cut and was technically off that day. The buying experience was great as well. She found a car I wanted and matched the price of a dealership in San Antonio, avoiding me the trip down there. A+, will buy from you guys again! ”

“ Charles Maund Service department is awesome one of the only reasons I believe this is because of Kevin Coyne you need to hire more awesome, charismatic, and intelligent service department employees like Kevin ”

“ I always have a good experience going to Charles Maund Toyota. Their staff is stable and remember you when you return. Thanks for being available to provide great service. ”

“ I am blown away with the service experience! Car shopping is always so stressful but Jill took me under her wing and took care of me! She got me my dream car and at the best deal out there! I could not imagine being happier with my choice! Thank you so much Jill! ”

“ I appreciate that my service manager explains clearly what is happening with my car, and addresses any concerns I may have. ”

“ Always an amazing experience working with the Charles Maund Team! From the warm & welcome greeting at the door to final decision & drive out...always a smooth transaction. You always feel like you are being treated fairly & special. We have always worked with Ben for years, but he is no longer in sales. So he referred us to JR, who took care of our every need with patience and kindness. We recommend this team with high praise!! ”

“ I believe this is the 2nd or 3rd time Walter Ortiz has assisted me with my service and he is just great. Very welcoming upon arrival and gets me in and out within the hour which is so helpful with my hectic schedule. ”

“ The gentleman tried to find out why things I had been told about my brand new loaded was not true. ”

“ Jenny and Juan are super smart sales guys. I loved interacting with them ”

“ I drive an hour to get to this dealership because I trust the advice of my service contact, Kevin Coyne. He has shown over and over that he is concerned with the well-being of my vehicle. He does not try to sell me anything I dont need. He explains things clearly and constantly demonstrates a friendly, helpful demeanor. Because of my trust in Kevin, I opted to purchase a used car from Maund god my son. Kevin is showing the same care and attention to my son as he does to me. The facility may not...View More ”

“ Good experience and Hieu Nguyen is very nice and knowledgeable. ”

“ This was such a painless buying experience! Liz was SO helpful and didn’t pressure us at all and walked us through the process with minimal stress. ”

“ Quick & friendly service. ”

“ Great Service / Beat Round Rock Toyota's price by $2,500.00! ”

“ I went to Charles Maund Toyota shortly after purchasing my used 2014 Prius, my ac had just gone out and I had thought I had bought a warranty to include this because my ac had also been a problem on my last car and I learned quickly was something I can’t live without in Texas! When I found out it was out of my warranty I was furious. But also I was stressing, I had a new car, new car payments, and new car insurance. I Did not have money for new car problems! I was figuring out my house to pay...View More ”

“ Q was very helpful in the whole buying process. I’m so excited to have my new Toyota Camry. Q treated me like family and I feel like he will be there if I need help in the future. ”

“ Muy buena atención en el día de hoy muchas gracias por su buen servicio ”

“ Mark Parlez is the best guy out there to fix up your car. He was very sweet and thorough with all my car troubles. He was quick to respond and if I had a question he knew every single answer. He is your guy if you need any help with damage to your car. Thank you Mark and Charles Maund Toyota for everything!! Me and my RAV thank you!! ”

“ Fantastic service Romero, and we were especially impressed with Daniel. He retrieved trucks for me to look at and test drive that were behind 5 and 7 cars respectively. Romero made the sales process painless and Jim made the purchase simply easy. Also, Charles Maund Toyota has a great relationship with RBFCU which made it even easier for since we were already a member. Thanks CMT you are two for two for great car buying experiences... keep up the great work. ”

“ quick service nice staff in and out with no problems and washed my truck we are a Toyota family and will be back for service ”


“ It's a good place. I am giving it 4 stars because sometimes the agents are way too pushy. ”