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I haven't had much experience with insurance claims, luckily. I took my 4Runner in to have some damage repaired, and my instinct was that the insurance company vastly underestimated the job. CMT, said that was common, they'd communicate directly with the insurance adjuster, and take care of things....


My review is coming from the perspective of a former employee which is myself who recently parted ways unexpectedly with the service department at Charles Maund yet I have nothing but praise for this dealership and their staff. I started as a porter a couple years ago after spending many years in...

- Blake Ward, GOOGLE

Got 10K service and had mirror cover replaced. Part was in stock and in the right color. I had some questions later and Lance Culpepper followed up promptly!

- N James Smith, DEALERRATER

Phenomenal service department at Charles Maund Toyota. I am a retired U S Army soldier and have lived in the Austin area for the past 20 years. I am amazed at the fast friendly service provided by Jerry Hernandez and will continue to have him service my vehicle in the future. Being a retired...

- Mohammed Merchant, GOOGLE

Prior to purchase I extensively searched the Internet and pretty much had decided on this one prior to test driving. The salesperson drove the car to my home and I tested it. There was very little going back and forth on the sales price. I already had approved financing with my CU. The only thing I...

- Elizabeth, CARS

Great experience! Everyone was professional and courteous! Made car buying super easy!!! Have already recommended them to several people, and will definitely return for any car needs.

- Ashley.mcb84, CARS

Manager informed me the the tow service in route and My sales person Grant came and picked us up in 20min...Put us in a Optima have it until my car is fixed ....Towed the car in all in [email protected] safe....Hope to have my car back on Monday or Tuesday...My son & I drove pass the location where my...

- Teola Guyton Durham Bryant, GOOGLE

Had an amazing experience at Charles Maund Toyota, with the help of retired veteran Mohammed Merchant! He was super informative, helpful and made the experience so easy. Mohammed put us in the Tacoma of our dreams today! I highly recommend him to anyone shopping for a car, being in sales myself on...

- Brianna Rincon, GOOGLE

Ally Leem was by far the fastest, most detailed, accommodating car sales person I have ever encountered. She made this process incredibly easy, even making multiple trips to my home in the wake of the virus. The experience with Ally was memorable and over the top and I will 100% be recommending and...

- Jay Shields, GOOGLE

Great sales experience and Fantastic service ! Go see my guy Michael Bui when you’re ready, he’ll take care of you!

- Marco Vaccarella, GOOGLE

I bought my car at Charles Maund. When Toyota had a recall, Charles Maund got me in quick and the repair was done quickly and without any hassles. A Charles Maund employee even made a quick and simple repair for free which was welcome as the purchase experience there had been less than exceptional....

- Andrew Bowen, GOOGLE

I arrived knowing exactly which car I wanted and it was mine two hours later. The process was quick and painless.

- Conner Fry, GOOGLE

Traveling to visit family in Austin. Had a mechanical issue on my Sequoia somewhere in Louisiana. Got on line, scheduled a drop off 7:00am Monday morning. KP, my Service Rep, kept me posted on what was needed to be done. He pulled up my maintenance records from dealer in Ohio so got routine...

- Geoffrey Marshall, GOOGLE

Everything went smoothly and friendly, helpful staff.

- Carrie Dillon, CARS

Great customer service! Very friendly and helpful. I would recommend buying a vehicle from here to any of my friends and family.

- Nicole, CARS

I scratched the fender on my new Red Avalon Limited. I took it to my excellent Service Consultant - Lance Culpepper. He took me to Scott Branum in the Body Repair Dept, who buffed out the scratch, and now my car looks like new again. Great Job, Lance and Scott.

- nJames Smith, GOOGLE

As new customer of Charles Maund Toyota,I was greeted at the door upon my arrival. Within less than 5 minutes a sales representative was at my side to help me. My sales representative was Mohammad Merchant. Mohammad ,a proud military retiree did a very good job of explaining each cars different...

- judith garner, GOOGLE

Alvin was so helpful, and all the employees are super nice and helpful! Love this place!

- Aaron Jay, GOOGLE

Everyone at Charles Maund Toyota was so kind and helpful from the start of my experience to the end. My salesman, Brad Frizzel, was patient and listened to what I wanted. The team worked together to get me out of there in a timely manner and with a great deal! I’ll be sending all my friends and...

- Cenica Ringgold, GOOGLE

Syed really went above and beyond with his exceptional customer service, extremely helpful. It was an awesome experience

- olga rivas, GOOGLE

amazing experience and process at used car department. when i purchased vehicle at maxwell ford the vehicle was out of gas and i tried to contact personnel after purchase to no avail. very bad but this place was so different alvin reed, aiden casillas and conrado galvez very professional i will...

- rudolph zapata, GOOGLE

Very exceptional service department imo. Will was a great guy I will be asking for him.. I’m sure everyone is great but Will really made things easy..

- jimmy.houghtaling, DEALERRATER

Purchasing a Toyota at Charles Maund was the best car buying experience I’ve ever had. Mohammed Merchant was professional, honest, and helpful throughout the entire purchase. I couldn’t have asked for better service and the quality and look of the Tundra was exactly what I was wanting. I know...

- Cecilia Hasdorff, GOOGLE

Very exceptional service department imo. Will was a great guy I will be asking for him.. I'm sure everyone is great but Will really made things easy..

- jimmy.houghtaling, CARS

Always expect and receive top notch service from Charles Maund service dept. Friendly staff and knowledgeable service advisor who keeps me informed on the work bring done .

- Diane Graham, CARS

Everyone I interacted with was incredibly nice and helpful, especially Jeremy! I really appreciated them taking the time to assist me in my new purchase, especially during COVID. Thanks, y'all!

- clcrosby, CARS

Jaime Reyes más que vender, te asesora en la compra de tu carro, son muy amables y buscan la satisfacción de su cliente

- Diana Navarro, GOOGLE

I had a Great experience of professionalism online salesperson Mr Anthony Falsetti. He is very respective person and sales care person. I definitely recommend to everyone. Thank you very much Anthony.

- Aziz Shakarzahi, GOOGLE

After 10 years of owning a Camry I purchased from this dealership I decided give them another try since I was so happy with my last one. I went in and met with Matthew Adams a salesman there. I... more

- Lee M., YAHOO

I came on fully expecting to get rejected. Instead, I drove off in a new 2020 4Runner with BY FAR the best trade in value on my old truck. Everyone there was amazing!

- Erick Gloria, GOOGLE

Everyone was friendly and helpful . Thank you, JR, for making our auto purchase a very pleasant experience. We are enjoying our Rav 4.

- Bobbi Olchesky, GOOGLE
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Our Location

Charles Maund Toyota
8400 Research Boulevard
Austin, TX 78758

Sales: (512)-270-5055
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