Testimonials

GOOGLE
Derek Jenkins
Full Star Full Star Full Star Full Star Full Star
6-2-2020
GOOGLE
Keith Crawford
Full Star Full Star Full Star Full Star Full Star
6-1-2020
Keith Crawford

Just wanted to express how happy I was with Mark from the body shop. EXTREMELY nice guy, AMAZING customer service. Mark went out of his way to help me out as much as he could. He got my new Corolla SE into the shop and out as fast as possible. Repair was done before expected date, and was an overall pleasant experience. I would HIGHLY recommend his service. Thanks again Mark!

GOOGLE
Frank Muehleman
Full Star Full Star Full Star Full Star Full Star
6-1-2020
GOOGLE
Alicia Collins
Full Star Full Star Full Star Full Star Full Star
5-31-2020
GOOGLE
David Williams
Full Star Full Star Full Star Full Star Full Star
5-31-2020
David Williams

Anthony is very professional . He went out of his way to make it happened . He is my to go person any time I want to purchase a vehicle .

GOOGLE
Eric Betts
Full Star Full Star Full Star Full Star Full Star
5-31-2020
CARS
Andrew
Full Star Full Star Full Star Full Star Full Star
5-31-2020
My 4Runner buying experience!

I had the opportunity to work with Jill and Efrain to trade in my old vehicle and purchase a 4Runner. They were very accommodating and worked with me to get a solid price. I'll definitely recommend Charles Maund to any friends or family who plan on purchasing a Toyota.

GOOGLE
William Bakel
Full Star Full Star Full Star Full Star Full Star
5-30-2020
William Bakel

Jessica P. was amazing in the sales process! Requested a online quote of my old car and she reached out instantly and got me taken care. Showed me the car I wanted and let me test drive and made it the easiest buying experience I ever had! I walked out with a awesome car and a great deal! I will be coming back to Jessica and the dealership for everything I need. Thank you for all the help and getting me the car I wanted!

GOOGLE
Lionel Wright
Full Star Full Star Full Star Full Star Empty Star
5-30-2020
Lionel Wright

Thank Charles maund found my retirement vehicle 4 runner limited. Now if the wive just bring it back. Lol lol. Thank Q. Sales person.

CARS
RH
Full Star Full Star Full Star Full Star Full Star
5-29-2020
Service

Service was great though I was offered a car wash which didnt happen. I have a rack on my truck which they said prevented it from going thru wash. I would have adjusted the rack to possibly make it work but no option, maybe hand wash. Also vacuuming the interior would have been great.

GOOGLE
Paul Horton
Full Star Full Star Full Star Full Star Empty Star
5-29-2020
GOOGLE
Alex Lopez
Full Star Full Star Full Star Full Star Full Star
5-29-2020
CARS
Carrie Huff
Full Star Full Star Full Star Full Star Full Star
5-28-2020
Service Department

Always happy with our service from Walter! Went in for an oil change and they took care of a recall repair for us as well.

GOOGLE
Fareed Javed
Full Star Full Star Full Star Full Star Full Star
5-27-2020
GOOGLE
Nhat Nguyen
Full Star Full Star Full Star Full Star Full Star
5-27-2020
Nhat Nguyen

Great Servicing!

DEALERRATER
timk
Full Star Full Star Full Star Full Star Full Star
5-27-2020
6 months maintenance

I was happy with the COVID-19 protocols I saw implemented as I drove into service bay and I appreciated the information about the vehicle sanitizing utilized before I picked up my truck after the service was completed.

GOOGLE
Hanna De Hoyos
Full Star Full Star Full Star Full Star Full Star
5-27-2020
Hanna De Hoyos

The team was outstanding in helping me walk away with a new vehicle. They ensured I was taken care of and that I bought a high quality vehicle.

CARS
Christopher Sustaita
Full Star Full Star Full Star Full Star Full Star
5-27-2020
Service

Excellent, Angel Rodriguez is one of the only reasons I come there....

GOOGLE
Carol Robbins
Full Star Full Star Full Star Full Star Full Star
5-26-2020
GOOGLE
Kristine Porter
Full Star Full Star Full Star Full Star Full Star
5-26-2020
GOOGLE
Florent Joubert
Full Star Full Star Full Star Full Star Full Star
5-26-2020
GOOGLE
Michael
Full Star Full Star Full Star Full Star Full Star
5-26-2020
Michael

Danielle Kim was absolutely phenomenal to work with. She is extremely patient, personable and works diligently to accommodate all of her customers needs. She streamlined the vehicle buying process and made it an effortless experience. I would recommend anyone in the market to purchase a vehicle to work with Danielle. [email protected] - Michael

GOOGLE
Mitch Royer
Full Star Full Star Full Star Full Star Full Star
5-26-2020
Mitch Royer

Truly Great Customer service and everything is done quickly and with integrity.

GOOGLE
Tam Tran
Full Star Full Star Full Star Full Star Full Star
5-26-2020
Tam Tran

I enjoyed working with Constantin. He answered all of my questions and helped me find the truck that I was looking for.

GOOGLE
karelys del carmen bernal
Full Star Full Star Full Star Full Star Full Star
5-26-2020
GOOGLE
Ben Gilbert
Full Star Full Star Full Star Full Star Full Star
5-26-2020
Ben Gilbert

The whole experience was pleasant, but Mohammed Merchant goes above and beyond to set you at ease - a true professional. Could not recommend enough.

GOOGLE
Raciel Avila
Full Star Full Star Full Star Full Star Empty Star
5-26-2020
GOOGLE
Denny Tucker
Full Star Full Star Full Star Full Star Full Star
5-26-2020
CARS
Lenore Avant
Full Star Full Star Full Star Full Star Full Star
5-26-2020
Maund Service Review

I had asked to be called BEFORE a repair was made, and this was not done by my service guy. Please have them verify permission to undertake a repair PRIOR to authorizing it. Thanks, Lenore Avant

GOOGLE
Ping Li
Full Star Full Star Full Star Full Star Full Star
5-25-2020
Ping Li

The service was great! There is nothing to complain about. I was shopping around for my first car and came across Charles Maund Toyota. Jeremy Brumley has helped and updated me frequently on the progress of getting the car ready. Overall, it was a very quick process. Will definitely come back again.

GOOGLE
Karla Gonzalez
Full Star Full Star Full Star Full Star Full Star
5-25-2020
Karla Gonzalez

First Time buyer, Mohammed Merchant! Just absolutely amazing! He was super calm and collective with asking all the right questions and genuinely tried to assist me and my son. He was patient and had the best smile and was so polite. You Can buy any car anywhere but it’s about the experience and the way that car salesman makes you feel, and I can honestly say he made us feel like this was the best decision at Toyota! Very fast and even helped with roadside Assitance #. Thank you again! 😊

GOOGLE
student Anne Bouffard
Full Star Full Star Full Star Full Star Full Star
5-25-2020
student Anne Bouffard

Mohammed Merchant sold me my first car! He did a excellent job, I highly recommend him!

GOOGLE
arnulfo gomez
Full Star Full Star Full Star Full Star Full Star
5-25-2020
arnulfo gomez

I was dreading the new car process, but Mohamed Merchant, with his no pressure approach made the process efficient and bearable. He listened to my concerns about the type of vehicle I need for my daily commute. After discussing vehicle types, he thoughtfully guided me into purchasing a vehicle that addressed my driving needs. He along with the other staff I encountered made the process pleasant. I say this because, I have dealt with other dealerships that that have made the new car process almost unbearable. Arnulfo Gomez

GOOGLE
Konrad Bouffard
Full Star Full Star Full Star Full Star Full Star
5-24-2020
Konrad Bouffard

We bought five new cars with the help of an extraordinary salesman, Mohammed Merchant. He gave us outstanding trade-in values for our existing four cars and provided access to a number of rebates and discounts Toyota offers, as well as bringing in cars from other cities when they didn’t have the color we wanted on the lot. Mohammed made the experience of this dealership worthwhile and pleasant. He’s an army veteran and I recommend him If you’re looking for a new car.

GOOGLE
Xun Liu
Full Star Full Star Full Star Full Star Full Star
5-22-2020
GOOGLE
Carol Britain
Full Star Full Star Full Star Full Star Full Star
5-21-2020
Carol Britain

Brandon did an amazing job helping me find the perfect car! He is very professional and willing to go the extra mile to make his customers happy. And the finance team is awesome. Great experience from start to finish!

GOOGLE
Claire Grant
Full Star Full Star Full Star Full Star Full Star
5-21-2020
Claire Grant

I was in the market for a new car, it was time to let go of my favorite GMC and move into a reliable vehicle. My ideal was Toyota, so I gave Charles Maund a call and so thankful I did. From the online appraisal, someone reached out and quickly arranged a convenient appointment for me to stop by in-person. That’s when I was introduced to Mike Bui and I’m lucky I was. He was extremely nice, explained the process - we’ll test drive and then the in-person appraisal will occur. I went in after work, service was still top notch. They treated me like a human, did so much to earn my business and made me feel valued all throughout my visit. It took about 3 hours total, test drive, appraisal, paperwork and finalizing with finance and signing contracts (worked with Ramiro on that - who was awesome, and I’m lucky to have had his guidance through that process). They are reasonable and really value your business. They have a great inventory, where your ideal should be easy for them to meet. They are conveniently located off 183 and are there to help you get all settled into your new car. I’m excited to enjoy my new RAV4 for many years to come, with a Platinum service package for a peace of mind. Lucky to join the Toyota family with Mike Bui’s help - check out Charles Maund and I highly recommend asking for Mike and Ramiro!!

GOOGLE
ARGEL Cruz
Full Star Full Star Full Star Full Star Full Star
5-21-2020
ARGEL Cruz

(Translated by Google) Good job until my car was washed and disinfected thanks (Original) Buen trabajo hasta labaron mi carro y lo decinfectaron gracias

GOOGLE
Elizabeth Martinez
Full Star Full Star Full Star Full Star Full Star
5-21-2020
Elizabeth Martinez

My husband and I have bought countless vehicles, and we must say- this experience was the best by far!!!! Our 21 yr son solely financed his first Camaro, the process was speedy and the service was great!! We even had a gentleman come up to our kid to thank him for his service on the H-E-B frontlines during COVID, and gave him heavy duty mask to hand out to his co workers!! THATS AMAZING!!! Special thanks to T.O, J.R Castillo, and finance manager Humann! They were so diligent and were awesome at what they do! Thanks again! Will definitely be bringing the next kid to y’all!! 🙏🏼

YAHOO
Claire G.
Full Star Full Star Full Star Full Star Full Star
5-21-2020
Claire G.

I highly recommend this dealership! It was time for me to upgrade from my favorite GMC and wanted to end up in a car that would last as long, just as well!! I went in with ideals and was able to... more