Testimonials

GOOGLE
Helen Lee
Full Star Full Star Full Star Full Star Full Star
1-21-2020
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VelocityDTM
Full Star Full Star Full Star Full Star Full Star
1-21-2020
GOOGLE
Patrick Hall
Full Star Full Star Full Star Full Star Full Star
1-21-2020
GOOGLE
Terry Quigley
Full Star Full Star Full Star Full Star Full Star
1-21-2020
Terry Quigley

Easiest car buying experience ever Dealt with salesman Shannon Brady entirely by phone and text as I live over five hours from Austin I feel like he shot it to me straight at all times but best of all once we made the deal he did everything he said he would and kept me updated each step of the way. Very impressed with my Charles Mound Toyota experience.

GOOGLE
Tri Tran
Full Star Full Star Full Star Full Star Full Star
1-21-2020
GOOGLE
paola canales
Full Star Full Star Full Star Full Star Full Star
1-21-2020
GOOGLE
Peggy Bonine
Full Star Full Star Full Star Full Star Full Star
1-21-2020
Peggy Bonine

Great customer service! Really went the extra mile to get the best interest rate on our financing.

GOOGLE
Renee Frisinger
Full Star Full Star Full Star Full Star Full Star
1-21-2020
Renee Frisinger

Fastest purchase of a car ever!

GOOGLE
Gloria Aboud
Full Star Full Star Full Star Full Star Empty Star
1-20-2020
Gloria Aboud

Angel Rodriguez was very helpful. I'll be going back for my next oil change.

GOOGLE
Alex Khol
Full Star Full Star Full Star Full Star Empty Star
1-19-2020
GOOGLE
Lucy Erda
Full Star Full Star Full Star Full Star Full Star
1-19-2020
Lucy Erda

Angel is perfectly named. When I called and said my Prius C would not start, he walked me through finding a direct connection to the battery (under the right rear passenger seat) to get the car started. He helped me get the spider crack in my windshield fixed, discovered quickly that I only needed a battery, and found a way to help me with a coupon that gave me a much needed discount on replacing the wipers and the battery. He also let me know what needed upgrading in the near future and that my tires were in excellent condition. Angel is worth his weight in platinum.

GOOGLE
Laurelle Hollan
Full Star Full Star Full Star Full Star Full Star
1-19-2020
Laurelle Hollan

Best dealership in town!!

GOOGLE
dtcc qatar
Full Star Full Star Full Star Full Star Empty Star
1-18-2020
dtcc qatar

Very friendly staff

GOOGLE
Karen Janes
Full Star Full Star Full Star Full Star Full Star
1-18-2020
GOOGLE
Anne Runas
Full Star Full Star Full Star Full Star Full Star
1-17-2020
GOOGLE
Irving Garza
Full Star Full Star Full Star Full Star Full Star
1-16-2020
GOOGLE
Michael Broadhead
Full Star Full Star Full Star Full Star Full Star
1-16-2020
GOOGLE
Mark Felice
Full Star Full Star Full Star Full Star Empty Star
1-15-2020
Mark Felice

I'd give five stars, but I was very annoyed about the hard press for me to pay $3000 for an extended service plan. I told the salesperson right up front that I didn't care how hard they tried to get me to purchase it, I would not do so, but they kept trying anyway. I HATE that. But other than that, it was a very positive experience.

GOOGLE
Rochelle Cohen
Full Star Full Star Full Star Full Star Empty Star
1-14-2020
GOOGLE
Lareda Moore
Full Star Full Star Full Star Full Star Full Star
1-14-2020
Lareda Moore

Byron West and Matthew M. were GREAT total car buying process was painless!

GOOGLE
Ellen Willoughby
Full Star Full Star Full Star Full Star Full Star
1-14-2020
GOOGLE
richard fuenmayor
Full Star Full Star Full Star Full Star Full Star
1-14-2020
GOOGLE
Kahleia Hawkins
Full Star Full Star Full Star Full Star Full Star
1-14-2020
Kahleia Hawkins

Robert is amazing

GOOGLE
Mary Long Geil
Full Star Full Star Full Star Full Star Full Star
1-13-2020
Mary Long Geil

As always Charles Maund met all my needs and more with grace and courtesy! Thank you! I'm never going anywhere else because the last 11 years, since I bought my 1st Toyota, they have been the best ever!

DEALERRATER
irishtexandave
Full Star Full Star Full Star Full Star Full Star
1-12-2020
Usual maintenance, outstanding customer service

I had my usual oil and filter change scheduled for this visit, and KP Kirkpatrick coordinated that plus a very needed seals and rings replacement which I had forgotten about. I was in and out in great time, even with the other maintenance item. KP is always on top of the things I need to service on my car, even when I'm not. Thanks to Charles Maund Service Department and thanks to KP Kirkpatrick for a great experience, as always!

GOOGLE
Truitt Strickland
Full Star Full Star Full Star Full Star Full Star
1-12-2020
Truitt Strickland

Great customer service I'm starting the process of buying my second automobile from them very satisfied the first one they serviced it promptly and on time

GOOGLE
Carter Metcalf
Full Star Full Star Full Star Full Star Empty Star
1-12-2020
GOOGLE
Kandy Cockerill
Full Star Full Star Full Star Full Star Full Star
1-11-2020
GOOGLE
Kevin Howell
Full Star Full Star Full Star Full Star Full Star
1-11-2020
Kevin Howell

Josh sold me a new Tacoma, and was incredible! I love the truck, and the service was impeccable!

EDMUNDS
Jerry
Full Star Full Star Full Star Full Star Full Star
1-11-2020
Charles Maund Service

Quick and easy.

GOOGLE
Donna Crosby
Full Star Full Star Full Star Full Star Full Star
1-11-2020
CARS
Frank S.
Full Star Full Star Full Star Full Star Full Star
1-10-2020
Superb Car Buying Experience!

Ramiro was a pleasure to work with throughout the process. I hope to work with him again in the future.

GOOGLE
Michael Sicinski
Full Star Full Star Full Star Full Star Full Star
1-10-2020
GOOGLE
Barbara Garcia
Full Star Full Star Full Star Full Star Full Star
1-10-2020
Barbara Garcia

We recieved an exceptional deal. Our salesperson was really great, with her help (Jessica Parnell) we were able to convince my husband the Toyota Highlander was the vehicle we needed.

CARS
Samira Cardona Ruiz
Full Star Full Star Full Star Full Star Full Star
1-10-2020
Ms. Cardona Ruiz

Gracias por su servicio y por tener personal que hable Espanol, el servicio fue muy bueno y Rapido y la persona que me contacto para recordarme mi servicio muy amable y muy cordial, Gracias Sr. Jaime

GOOGLE
Mary Schlottmann
Full Star Full Star Full Star Full Star Full Star
1-10-2020
Mary Schlottmann

I always feel secure with a Maund and Angel. Thanks, Angel!h

GOOGLE
Mia Nguyen
Full Star Full Star Full Star Full Star Full Star
1-10-2020
GOOGLE
Edgar Hernandez
Full Star Full Star Full Star Full Star Full Star
1-10-2020
Edgar Hernandez

low payments Great place!

GOOGLE
Zachary Harris
Full Star Full Star Full Star Full Star Full Star
1-9-2020
Zachary Harris

Not much of a VIP service but it is what it is

EDMUNDS
wdw
Full Star Full Star Full Star Full Star Full Star
1-9-2020
Recent body work

Hi Mark, I wanted to personally thank you for your professionalism, timely communication, and great service you provided throughout my claims process. This was the first time I've had to deal with a problem like this, and you far exceeded my expectations. I won't hesitate to come back, should I need similar repairs in the future and I'll gladly recommend you to others. It means a lot that I can bring my vehicle back to Charles Maund where it was ultimately purchased, for all it's needs. Thank you for taking good care of your customer and the car. I have to say, I'm very impressed with how you and your team detailed the exterior upon completion. The car looks and smells brand new. Coming from a person who strives to keep everything immaculate, that shouldn't be taken lightly. Your attention to detail far exceeds any other car wash/detail I have paid for in the past. Please make sure to share this email with your supervisors so they are aware that you have a very happy customer.