Testimonials

CARS
Joe Ratcliff
Full Star Full Star Full Star Full Star Full Star
1-26-2020
Charles Maund Toyota

As always, I received excellent service from friendly personnel. The service was completed promptly, explained thoroughly, and at a very reasonable cost. Thank you; I'll be back.

CARS
Phillip Filardi
Full Star Full Star Full Star Full Star Full Star
1-26-2020
Great Folks

Mr. Anh Vu did a great job of helping me get my Tundra lease. The whole team at Charles Maund worked together to make it happen. I particularly appreciate the lack of "high pressure sales" BS. I'm recommending them to everybody that is asking about the truck. Tundra is great so far!

GOOGLE
Kaitlyn Rodriguez
Full Star Full Star Full Star Full Star Full Star
1-26-2020
GOOGLE
Lance Miller
Full Star Full Star Full Star Full Star Full Star
1-26-2020
GOOGLE
Henna Tatham
Full Star Full Star Full Star Full Star Full Star
1-26-2020
GOOGLE
Jeff Gerber
Full Star Full Star Full Star Full Star Full Star
1-26-2020
Jeff Gerber

Unlike other dealers, they actually had the used car I saw advertised truthfully on Carfax, got it ready before I arrived, and offered me best trade in value. No tricks, no run around. Salesman Josh a true professional. Extremely happy with my CPO Camry so far.

GOOGLE
Laura Doll
Full Star Full Star Full Star Full Star Full Star
1-25-2020
Laura Doll

Josh White did a great job of helping me through the process of selecting and purchasing just the right car for me.

DEALERRATER
rachel. frey
Full Star Full Star Full Star Full Star Empty Star
1-25-2020
Cost more than I anticipated, but I am satisfied with the...

Cost more than I anticipated, but I am satisfied with the work. I do not have anything else to say. You know I will be b

GOOGLE
Jawad Rana
Full Star Full Star Full Star Full Star Full Star
1-25-2020
GOOGLE
Alan Abraham
Full Star Full Star Full Star Full Star Empty Star
1-24-2020
EDMUNDS
Buying
Full Star Full Star Full Star Full Star Full Star
1-24-2020
Great experience

I had a great experience at Charles Maund purchasing my first car. Q made the process easy and comfortable and matched a deal i found online. I would recommend Charles Maund and Q for anyone looking to purchase a car. I also would highly recommend a RAV 4 to anyone looking for an amazing car!

GOOGLE
Daniel Huang
Full Star Full Star Full Star Full Star Full Star
1-24-2020
Daniel Huang

I've bought my third vehicle from this place, and each time I feel like I've gotten a fair deal. And each time they've made sure to go over and beyond to make sure that their customer service after the sale is excellent. Which is why I've come back. They are also very good about making sure their vehicles are serviced before they hand over the keys, which having looked at dozens of cars at a dozen different dealerships over the course of a few years is unfortunately the exception and not the norm. The first vehicle we purchased from them that had a problem, they promptly insisted on taking care of, even though it was used, sold as-is, and was not a Toyota. I had priced out the part assuming that I was on the hook to deal with the problem, but my wife decided to call them. They had us bring in the car, gave us a loaner, and fixed the problem at no cost to us. This level of customer service is rare and exceptional. They are not afraid to let me negotiate for the deal I want, and each time I've bought a vehicle from them, they would rather make the deal happen than let me walk away. So while I know they've made plenty of money off of me, I also know that I've gotten good deals and have been treated more than fairly over the years. So I will continue coming back and buying from this dealership, which is probably the highest praise I can give. I guess I should also mention that parts prices here are pretty much in line with the other Toyota dealers in town, which is a significant percentage higher than what is available on line.

GOOGLE
Chrissie Scelsi
Full Star Full Star Full Star Full Star Full Star
1-22-2020
DEALERRATER
jeannie.barnes
Full Star Full Star Full Star Full Star Full Star
1-22-2020
Great service, great repair staff and done quickly.

I love this dealership. From Sales to Service, the customer experience is excellent. Friendly help, always very nice and professional. Service Department exceeds my expectations every time.

CARS
JL
Full Star Full Star Full Star Full Star Full Star
1-22-2020
Recommend

Quick and painless every time I get my car serviced. Staff are always friendly

EDMUNDS
Tara
Full Star Full Star Full Star Full Star Full Star
1-22-2020
Service Dept amazing!

The service Dept took such good care of me. I brought my rav 4 in for her first oil change since getting her. They detailed and checked everything. I also ordered a trailer hitch and they installed that, which required modifying the back bumper. The work is impeccable and looks amazing and custom. Will Manila and his team are fabulous!

CARS
jeannie.barnes
Full Star Full Star Full Star Full Star Full Star
1-22-2020
Great service, great repair staff and done quickly.

I love this dealership. From Sales to Service, the customer experience is excellent. Friendly help, always very nice and professional. Service Department exceeds my expectations every time.

EDMUNDS
Genny
Full Star Full Star Full Star Full Star Empty Star
1-21-2020
my review

All seemed good during my discovery of cars and throughout the sale procedure. The people that I dealt with were friendly and helpful but a bit more aggressive, an attribute that I had not experienced so much in past auto purchase situations. Unfortunately, and somewhat due to the speed in which I finalized the purchase, I left something valuable in my trade-in car and the item was never found.

GOOGLE
Helen Lee
Full Star Full Star Full Star Full Star Full Star
1-21-2020
GOOGLE
VelocityDTM
Full Star Full Star Full Star Full Star Full Star
1-21-2020
GOOGLE
Patrick Hall
Full Star Full Star Full Star Full Star Full Star
1-21-2020
GOOGLE
Terry Quigley
Full Star Full Star Full Star Full Star Full Star
1-21-2020
Terry Quigley

Easiest car buying experience ever Dealt with salesman Shannon Brady entirely by phone and text as I live over five hours from Austin I feel like he shot it to me straight at all times but best of all once we made the deal he did everything he said he would and kept me updated each step of the way. Very impressed with my Charles Mound Toyota experience.

GOOGLE
Tri Tran
Full Star Full Star Full Star Full Star Full Star
1-21-2020
GOOGLE
paola canales
Full Star Full Star Full Star Full Star Full Star
1-21-2020
GOOGLE
Peggy Bonine
Full Star Full Star Full Star Full Star Full Star
1-21-2020
Peggy Bonine

Great customer service! Really went the extra mile to get the best interest rate on our financing.

GOOGLE
Renee Frisinger
Full Star Full Star Full Star Full Star Full Star
1-21-2020
Renee Frisinger

Fastest purchase of a car ever!

CARS
Appledavid
Full Star Full Star Full Star Full Star Full Star
1-21-2020
Most helpful Dealership

The shopping experience at Charles Maund Toyota, was a truly first class experience! Made even better with the help of David Hardy, he was so helpful, and concerned about my needs. I would recommend Charles Maund Toyota and the help of David Hardy to everyone.

CARS
Nhowze25
Full Star Full Star Full Star Full Star Full Star
1-21-2020
I bought a Highlander from Charles Maund Toyota. I lucked...

I bought a Highlander from Charles Maund Toyota. I lucked up and got Joe. I'm that guy that asks many questions and Joe had the answers. His best trait is patience. Not only did he assist at every turn during the buying process he answered numerous concerns after the purchase. I don't say this lightly PLEASE USE JOE IN FINDING YOUR NEXT VEHICLE.

GOOGLE
Gloria Aboud
Full Star Full Star Full Star Full Star Empty Star
1-20-2020
Gloria Aboud

Angel Rodriguez was very helpful. I'll be going back for my next oil change.

GOOGLE
Steve Binder
Full Star Full Star Full Star Full Star Full Star
1-20-2020
Steve Binder

Had an appointment for an oil change for 1:00pm. When I got there, they told me there would be a three hour wait! Why even make an appointment! Poorly run! I expect a major discount since I have to take my car up again and make another trip! Update: Thank you Josie for getting me in and out today!

GOOGLE
Alex Khol
Full Star Full Star Full Star Full Star Empty Star
1-19-2020
GOOGLE
Lucy Erda
Full Star Full Star Full Star Full Star Full Star
1-19-2020
Lucy Erda

Angel is perfectly named. When I called and said my Prius C would not start, he walked me through finding a direct connection to the battery (under the right rear passenger seat) to get the car started. He helped me get the spider crack in my windshield fixed, discovered quickly that I only needed a battery, and found a way to help me with a coupon that gave me a much needed discount on replacing the wipers and the battery. He also let me know what needed upgrading in the near future and that my tires were in excellent condition. Angel is worth his weight in platinum.

GOOGLE
Laurelle Hollan
Full Star Full Star Full Star Full Star Full Star
1-19-2020
Laurelle Hollan

Best dealership in town!!

GOOGLE
dtcc qatar
Full Star Full Star Full Star Full Star Empty Star
1-18-2020
dtcc qatar

Very friendly staff

GOOGLE
Karen Janes
Full Star Full Star Full Star Full Star Full Star
1-18-2020
GOOGLE
Anne Runas
Full Star Full Star Full Star Full Star Full Star
1-17-2020
GOOGLE
Irving Garza
Full Star Full Star Full Star Full Star Full Star
1-16-2020
GOOGLE
Michael Broadhead
Full Star Full Star Full Star Full Star Full Star
1-16-2020
GOOGLE
Mark Felice
Full Star Full Star Full Star Full Star Empty Star
1-15-2020
Mark Felice

I'd give five stars, but I was very annoyed about the hard press for me to pay $3000 for an extended service plan. I told the salesperson right up front that I didn't care how hard they tried to get me to purchase it, I would not do so, but they kept trying anyway. I HATE that. But other than that, it was a very positive experience.

GOOGLE
Rochelle Cohen
Full Star Full Star Full Star Full Star Empty Star
1-14-2020
GOOGLE
Lareda Moore
Full Star Full Star Full Star Full Star Full Star
1-14-2020
Lareda Moore

Byron West and Matthew M. were GREAT total car buying process was painless!

GOOGLE
Ellen Willoughby
Full Star Full Star Full Star Full Star Full Star
1-14-2020
GOOGLE
richard fuenmayor
Full Star Full Star Full Star Full Star Full Star
1-14-2020
GOOGLE
Kahleia Hawkins
Full Star Full Star Full Star Full Star Full Star
1-14-2020
Kahleia Hawkins

Robert is amazing