Testimonials

GOOGLE
Symphony Bagsby
Full Star Full Star Full Star Full Star Full Star
8-7-2020
Symphony Bagsby

Looking for an exceptional car buying experience? Well look no further! I had the pleasure of working with Byron West and Stan Sneed. Both took the time to educate me about rates and options that best fit my needs. Their patience, transparency, and overall customer service exceeded my expectations. CMD is very fortunate to have Byron and Stan as they are definitely value added assets to the team and culture.

GOOGLE
Zach McDowell
Full Star Full Star Full Star Full Star Full Star
8-6-2020
Zach McDowell

Buying experience was all about the customer, making things incredibly easy.

GOOGLE
Michael Jordan
Full Star Full Star Full Star Full Star Full Star
8-5-2020
GOOGLE
Michelle Dvorak
Full Star Full Star Full Star Full Star Full Star
8-5-2020
CARS
lawrencebuckley
Full Star Full Star Full Star Full Star Full Star
8-4-2020
Excellent Service and Integrity

We have just purchased our 1st Toyota from Charles Maund Toyota. Pricing was straight forward - no games. The representative listened well, identified our options, and found the vehicle that met our needs - which we purchased. Yes I recommend Charles Maund Toyota and expect we will be purchasing more vehicles from them in the future.

CARS
Jag Mathut
Full Star Full Star Full Star Full Star Full Star
8-4-2020
My experience of getting my car serviced at Charles Maund To

I can't say enough good things about my service advisor Lance Culpepper. Lance is very honest, dependable and knowledgeable about cars. He provides excellent customer service. We take our both cars to him for repair and service. Lance is very prompt, never tries to sell something you don't need, and work done is very satisfactory and on time. WE FULLY TRUST LANCE CULPEPPER. Thanks Lance for all your help for years. Mr. Wes Newman and Mr. Fernando Lerma: Please congratulate Lance Culpepper for being such a great service provider. Jag Mathur [email protected] Tel: 512-672-9356

CARS
Nancyhaines7040
Full Star Full Star Full Star Full Star Full Star
8-4-2020
Made me comfortable that I would not be exposed to...

Made me comfortable that I would not be exposed to covid19. Informed of work done. Car cleaned inside and out. Sanitized with spray.before I got in.

GOOGLE
Eddie Garcia
Full Star Full Star Full Star Full Star Full Star
8-4-2020
Eddie Garcia

Brad Frizzell was great to work with! He is very knowledgeable in Toyotas and made my Rav4 purchase at Charles Maund Toyota a great one! I almost traveled out of town to make my purchase, but ended up keeping my business in Austin, which was highly influenced by Brad's professionalism and genuine kindness.

GOOGLE
Juan Garcia
Full Star Full Star Full Star Full Star Full Star
8-4-2020
Juan Garcia

Exceptional customer service. No haggle prices. Best buying experience anyone could have.

GOOGLE
Nico Saldivar
Full Star Full Star Full Star Full Star Full Star
8-4-2020
Nico Saldivar

I didn't buy my car here, but I do live in Austin so this is my go to for maintenance and service. My first impression was, "Wow, they're busy, but no one looks unhappy so they must be good!" Well, I was right. Most times they have my car finished before their estimated time. I've never been there for much longer than an hour. Friendly staff, too.

GOOGLE
Carrie Wright
Full Star Full Star Full Star Full Star Full Star
8-4-2020
Carrie Wright

I recently had the privilege working with Scotty Stephens at Charles Maund Toyota purchasing a vehicle from him. Within short notice, he was able to provide for me all the information I needed to purchase a specific SUV at their dealership and he was always available to reach by phone 24/7. He was quick to respond and went above and beyond to help my transaction go smoothly and see to it that my vehicle arrived in perfect condition. Being an out of town buyer, and not knowing this dealership personally as an Austin native would , I could not have asked for a better experience! I would 100% recommend their dealership, but MORE specifically, ask for Scotty Stephens if you want someone who cares about his customers and will take care of you as if you were family.

GOOGLE
Carrie Wright
Full Star Full Star Full Star Full Star Full Star
8-4-2020
Carrie Wright

I recently had the privilege working with Scotty Stephens at Charles Maund Toyota purchasing a vehicle from him. Within short notice, he was able to provide for me all the information I needed to purchase a specific SUV at their dealership and he was always available to reach by phone 24/7. He was quick to respond and went above and beyond to help my transaction go smoothly and see to it that my vehicle arrived in perfect condition. Being an out of town buyer, and not knowing this dealership personally as an Austin native would , I could not have asked for a better experience! I would 100% recommend their dealership, but MORE specifically, ask for Scotty Stephens if you want someone who cares about his customers and will take care of you as if you were family.

GOOGLE
Samantha Taylor
Full Star Full Star Full Star Full Star Full Star
8-4-2020
DEALERRATER
Jag Mathut
Full Star Full Star Full Star Full Star Full Star
8-4-2020
My experience of getting my car serviced at Charles Maund To

I can't say enough good things about my service advisor Lance Culpepper. Lance is very honest, dependable and knowledgeable about cars. He provides excellent customer service. We take our both cars to him for repair and service. Lance is very prompt, never tries to sell something you don't need, and work done is very satisfactory and on time. WE FULLY TRUST LANCE CULPEPPER. Thanks Lance for all your help for years. Mr. Wes Newman and Mr. Fernando Lerma: Please congratulate Lance Culpepper for being such a great service provider. Jag Mathur [email protected] Tel: 512-672-9356

DEALERRATER
Nancyhaines7040
Full Star Full Star Full Star Full Star Full Star
8-4-2020
Made me comfortable that I would not be exposed to...

Made me comfortable that I would not be exposed to covid19. Informed of work done. Car cleaned inside and out. Sanitized with spray.before I got in.

GOOGLE
Ellen Noble
Full Star Full Star Full Star Full Star Full Star
8-4-2020
Ellen Noble

David Hardy and the service department go above and beyond when taking care of my Prius ! This is a very friendly atmosphere . Great customer service!

GOOGLE
M Tsurikov
Full Star Full Star Full Star Full Star Full Star
8-4-2020
CARS
John O.
Full Star Full Star Full Star Full Star Full Star
8-4-2020
Recent Oil Change

I got my oil changed, tires rotated, and an annual wheel alignment. As usual, I was treated very professionally and courteously.

CARS
JLC
Full Star Full Star Full Star Full Star Full Star
8-4-2020
air bag recall

handicapped van they towed there and back made the repair in 4 hours

GOOGLE
Sunny Binjola
Full Star Full Star Full Star Full Star Empty Star
8-3-2020
Sunny Binjola

Nice service but really slow

GOOGLE
Manuel Nauta
Full Star Full Star Full Star Full Star Full Star
8-1-2020
GOOGLE
Ken McFarland
Full Star Full Star Full Star Full Star Full Star
8-1-2020
Ken McFarland

Shannon and Erik were awesome. Great buying experience.

GOOGLE
Stephanie Thomas
Full Star Full Star Full Star Full Star Full Star
8-1-2020
GOOGLE
Richard Sollitt
Full Star Full Star Full Star Full Star Full Star
8-1-2020
Richard Sollitt

Friendly salesman

GOOGLE
Courtney Farmer
Full Star Full Star Full Star Full Star Full Star
8-1-2020
Courtney Farmer

I had the best experience at Charles Maund Toyota with Mike Bui. He was prompt, friendly, knowledgeable, and organized. This was the most enjoyable car buying experience I have ever had. There wasn’t a question Mike couldn’t answer, he went the extra mile to make sure I was happy and comfortable, he was patient and understanding when I needed time to make a decision, and he was so organized and efficient throughout all of my visits that none of my time was ever wasted. If you’re in the market for a car, I highly recommend finding Mike!

GOOGLE
benjamin Cook
Full Star Full Star Full Star Full Star Full Star
8-1-2020
benjamin Cook

I went to buy a new truck and my salesman was Mohammed Merchant (U.S. Army retired). He was extremely helpful and straight to the point. I highly recommend requesting him for assistance. Thank you Mr. Merchant.

CARS
Trenna
Full Star Full Star Full Star Full Star Full Star
8-1-2020
I have bought my Toyota's here for 20 plus years. Great...

I have bought my Toyota's here for 20 plus years. Great service. I love David Hardy he is the best salesman! I'll keep coming back.

GOOGLE
kate bost
Full Star Full Star Full Star Full Star Full Star
7-31-2020
kate bost

I had an excellent experience getting into a new Toyota with the help of Stan Sneed at Charles Maund this month. My Rav4 lease was ending in August and I had been putting off the lease-end conversation due to COVID... it was just the last thing I wanted to deal with right now. But I felt like Stan and the management team really had my back throughout the whole process. He showed me great options even when the only thing I knew for sure was that I wanted a smaller vehicle. He walked me through multiple scenarios of leasing and buying, and worked with management to find exactly the right car at my budget once I'd settled on the model and package I wanted. And Stan went out of his way to show me all the fancy new features in the 2021 Corolla, get my phone synced, etc - it's a big tech upgrade from my 2017 Rav4. I don't think I would have explored all those functions without the 1:1 walkthrough! If you're buying a car right now and wondering about safety, they had hand sanitizer *everywhere*, everyone was wearing a mask - from the service team next door to the sales team to the other shoppers (thanks, y'all!), and even on a busy Saturday there was plenty of space to maintain social distance. The whole process felt safer than being in a grocery store, and was still highly personalized.

GOOGLE
Craigs List
Full Star Full Star Full Star Full Star Full Star
7-30-2020
Craigs List

My car was totalled due to a large metal object that was in the road on ih35 and shredded the under side of my car. Geico totalled it and was left with money due on my car loan. I inquired about a used Corolla and Anthony Falsetti went out of his way to get me in to 2020 Corolla. I highly recommend Anthony. He went out of his way to get loan approved and negotiate the best interest rate. I can not believe what comes on a Corolla L.

GOOGLE
Josep
Full Star Full Star Full Star Full Star Full Star
7-30-2020
GOOGLE
Eddie Maruri
Full Star Full Star Full Star Full Star Full Star
7-30-2020
Eddie Maruri

Just purchased a 2020 Tundra from Charles Maund Toyota, Mike Bui was excellent. Worked hard to get the best deal and helped transfer some items from the old truck to the new. Thanks Mike!!!

GOOGLE
Paola Romero
Full Star Full Star Full Star Full Star Full Star
7-30-2020
Paola Romero

Purchases my 2017 Toyota Camry here, I was very upset to find out my car only came with one key, after conversing with my sales person I left the building aggravated but did not left the lot before the Director Brent Williams stopped me to find out the issue and made the situation all better. I was very happy once assisted, I can say that the managers definitely make sure all customers leave HAPPY! I recommend this place if you’re looking for a new edition to the family 🚙

GOOGLE
Kelsie Hernandez
Full Star Full Star Full Star Full Star Full Star
7-30-2020
Kelsie Hernandez

My husband and I recently purchased a RAV 4 from Charles Maund. We had an amazing experience with Mohammed Merchant; throughout the whole process he was very open and patient with us. We test drove a couple weeks ago without any pressure, and when we returned to purchase, he was very willing to have an honest conversation that led to us buying a car. He went above and beyond to make sure we were comfortable while waiting, was very attentive to details, and had great advice. Lastly, Mohammed is just a great guy - he's laid back and respectful and I'd recommend him to anyone looking to purchase a Toyota.

APPLE
MegHan M.
Full Star Full Star Full Star Full Star Full Star
7-29-2020
MegHan M.

Went in for an oil change and inspection and left with a new car. Alvaro was great! He was not pushy and he was very helpful. His boss Simon was also wonderful. Great people, Spanish speakers and kind

GOOGLE
christian dieterle
Full Star Full Star Full Star Full Star Full Star
7-29-2020
christian dieterle

I have purchase 3 4Runner’s from Maund . First & foremost, they have always given the most competitive price. Second, they have always been respectful & professional in getting to that price (no high pressure sales tactics). There are 2 other Toyota dealerships that are closer & more convenient. It has been worth my drive to use Maund. It was even quicker & easier now with COVID: did the negotiation over the phone and they delivered the vehicle and paperwork to my house the next day.

GOOGLE
Lloyd Pennebaker
Full Star Full Star Full Star Full Star Full Star
7-29-2020
Lloyd Pennebaker

Had my truck detailed by Jonathan. Best my ride has looked since I first got it.

YAHOO
MegHan M.
Full Star Full Star Full Star Full Star Full Star
7-29-2020
MegHan M.

Went in for an oil change and inspection and left with a new car. Alvaro was great! He was not pushy and he was very helpful. His boss Simon was also wonderful. Great people, Spanish speakers and... more

CARS
matt
Full Star Full Star Full Star Full Star Full Star
7-28-2020
Great Overall Experience

Jeremy Brumley and Aaron Garcia are knowledgable and attentive. These two gentlemen positively impacted my car shopping experience and I highly recommend them to fulfill your needs at Charles Maund Toyota.

GOOGLE
Carol McDonald
Full Star Full Star Full Star Full Star Full Star
7-28-2020
Carol McDonald

Terrell was very patient with us. Got a great deal on a Camry. Thank you Terrell!

GOOGLE
Erika Benitez
Full Star Full Star Full Star Full Star Full Star
7-27-2020
GOOGLE
Sandra Salazar
Full Star Full Star Full Star Full Star Full Star
7-27-2020
Sandra Salazar

Exceptional service! Greatly recommend. Service for my Toyota Camry was fast and very well done. They quickly replaced my battery for a new one...at NO charge. Love their warranty!!! This location has been by far the BEST Toyota center!

GOOGLE
Bryan Spencer
Full Star Full Star Full Star Full Star Full Star
7-26-2020
Bryan Spencer

Mohammad Mercant was our sales man and he was outstanding. He was very attentive to my wifes questions and very knowledgeable. Even though the trucks were flying off the lot, he was determined to get my 17 year old in the Tacoma, he wanted. I am a disabled vet and his attention to my issues were also addressed swiftly since Muhammad is also a retired, disabled Vet. If you prefer no nonsense service with a great attitude, go to Charles Maund. I will be suggesting your store to my friends.

GOOGLE
Ivana Balic
Full Star Full Star Full Star Full Star Full Star
7-26-2020
Ivana Balic

My sales representative Mohammad Merchant was amazing to work with and got me exactly what I was looking for. Mohammad ,a proud military retiree who is very honest and understood my families needs and desires. He listened to my needs and was not pushy at alI. I would highly requirement him.

GOOGLE
Ivette Ramos
Full Star Full Star Full Star Full Star Full Star
7-26-2020
Ivette Ramos

I had a great experience buying my first car there, about two weeks ago. I worked with Alton W. through the process. Not only did he have great knowledge of the many questions I had, but he also got me exactly what I wanted in my price range.

GOOGLE
Lowell Herlinger
Full Star Full Star Full Star Full Star Full Star
7-26-2020
Lowell Herlinger

Mohammed Merchant was very knowledgeable and patient to let us decide at our pace as we decided what our family needed. The finance staff too was a great Blessing. I would greatly refer this team to anyone of my family of believers

GOOGLE
Prasun A
Full Star Full Star Full Star Full Star Full Star
7-25-2020
Prasun A

Thank you Terrelle and Simon for your exceptional customer service and making my experience at Charles Maund Toyota a memorable one! Best, Prasun